What We Collect and Why We Hold It
We collect the information you provide when creating your account — your name, contact number, and the mobile wallet identifier you use for deposits via bKash, Nagad or Rocket. Transaction records are retained to verify payment history and resolve any wallet discrepancies. When you browse the
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lobby, session data and device identifiers are logged automatically to maintain account security and detect unusual access patterns. We do not sell your personal data to third parties. Data is held only as long as your account remains active or as required to fulfil any pending
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transaction or dispute. If you close your account, we retain minimal records for a period consistent with our internal audit requirements — not indefinitely. Access to this platform and any data processing associated with it depends on your local law and the eligible regions we operate
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within. If you are in Bangladesh and have questions about how your Nagad or Rocket payment records are stored, our support team can walk you through the specifics of your account file.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.